Frequently Asked Questions
Can I download the videos to watch offline?
I'm afraid not. The reason being is so we can easily improve the content in the future by uploading new videos. One of the benefits of this course is that it will often be updated in response to your feedback.
When was the course last updated?
The course was created in June 2016. We will update the course on an as-needed basis in response to your feedback. The course includes lifetime access and free updates for life.
When does the course start?
The course starts whenever you want! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund. No questions asked. Well ... we might ask "why" ... but you'll still get your refund no problems.
What format is the course in?
It's a video course broken down into 12 Modules with short bite-sized lessons for you to watch at your leisure. It's been highly edited so you don't waste any time as you learn.
Does it work on tablets and smart phones?
Yes. The course is fully responsive, and unlimited lifetime access is inclusive of any devices you own. It will even remember where you get to each time you login so you can start watching on your computer and seamlessly switch to your tablet and pick up where you left off whenever you like.
Is the class actionable? Can I implement what I learn immediately?
It sure is. If you watch everything in the course you'll be well on your way to becoming a professional facilitator.
Can I expense this for my company or write it off for my business?
No accountants were involved in the making of this advice, but former students have said their companies let them expense stuff like this training course if you're learning on behalf of your company.
How long is the course?
The course is a little more than 3 hours long, and has been cut up into small, digestible segments, so you can refer back to it when questions about specific topics come up long after you’ve finished the course. This seems to be one of the features people like the most.
What's the refund policy?
All courses on WorkshopBank include a full 100% money back guarantee. We're happy to give a no-questions-asked refund within 30 days of your purchase.